As part of Community Pharmacy England’s commitment to working more closely with pharmacy owners – listening to them better, as well as engaging more regularly via events and other channels – we sought input from the sector ahead of our January 2024 Committee Meeting.

Between 5th and 21st January, our January Committee opinion poll was conducted to gather views from all pharmacy owners on a series of topical issues. The questions were focused on pharmacy owners’ thoughts about preparations for the new Pharmacy First service and the outlook for their businesses in 2024. We also repeated the section tracking the ongoing financial and operational pressures facing the sector.

Thanks to all those who took the time to complete the survey. Here we summarise what you said.

Briefing 002/24 What pharmacy owners told us in January 2024


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