Class 4 Medicines Defect Information: Max Healthcare Paracetamol 500 mg Capsules (Max Remedies Ltd)

Drug alert number:EL (23)A/37

Date issued: 27 September 2023

The Medicines and Health products Regulatory Agency (MHRA) has issued a class 4 medicines defect information notice for: Max Healthcare Paracetamol 500 mg Capsules (Max Remedies Ltd)

Company name: Max Remedies Ltd

Product name: Max Healthcare Paracetamol 500 mg Capsules PL 31308/0004

Batch No
Expiry Date
Pack Size
First Distributed

EG22PAA040
Nov 2025
16 Capsule Pack
March 2023

EG22PAA041
Nov 2025
16 Capsule Pack
March 2023

EG23PAA001
Dec 2025
16 Capsule Pack
May 2023

EG23PAA002
Dec 2025
16 Capsule Pack
May 2023

EG23PAA003
Dec 2025
16 Capsule Pack
May 2023

EG23PAA004
Dec 2025
16 Capsule Pack
May 2023

EG23PAA005
Dec 2025
16 Capsule Pack
May 2023

EG23PAA006
Dec 2025
16 Capsule Pack
May 2023

EG23PAA010
Feb 2026
16 Capsule Pack
June 2023

EG23PAA011
Feb 2026
16 Capsule Pack
June 2023

EG23PAA012
Feb 2026
16 Capsule Pack
June 2023

EG23PAA013
Feb 2026
16 Capsule Pack
June 2023

EG23PAA014
Feb 2026
16 Capsule Pack
June 2023

EG23PAA015
Feb 2026
16 Capsule Pack
July 2023

EG23PAA016
April 2026
16 Capsule Pack
July 2023

EG23PAA017
April 2026
16 Capsule Pack
July 2023

EG23PAA018
April 2026
16 Capsule Pack
July 2023

EG23PAA019
April 2026
16 Capsule Pack
July 2023

EG23PAA020
April 2026
16 Capsule Pack
July 2023

EG23PAA021
April 2026
16 Capsule Pack
July 2023

Active Pharmaceutical Ingredient: Paracetamol

Brief description of the problem

Max Remedies has identified an infrequent printing error relating to the Braille text printed on the cartons. Some characters may be incorrect leading to potential misinterpretation of the contents/strength of the product.

Specific examples of the types of error reported include:

Observed Incomplete Braille
Potential Misinterpretation

T from PARACETAMOL
Read as “PARACEJAMOL”

L from CAPSULES
No equivalent character

U from CAPSULES
Read as “:” or “-“

P from PARACETAMOL
Read as “FARACETAMOL”

0 from 500
Read as “50:”

0 from 500
Read as “50-“

U from CAPSULES
Read as “:” or ”–“

M from mg
No equivalent character

M from mg
Read as “fg”

P from CAPSULES
Read as “CAFSULES”

P from CAPSULES
Read as “CA/SULES”

Advice for healthcare professionals and retailers

We would advise that blind and/or partially sighted patients are instructed to follow the directions outlined in the PIL as normal and if there are concerns, they should consult with their carer, or alternatively contact Max Remedies. The quality of the capsules is not impacted by this defect and all written information on the packs is correct.

View full alert here.

Further Information

For medical information enquiries or stock control enquiries please email Gary.Elliott@ivcbrunel.co.uk or telephone 07720740832

 

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