As part of our Funding & Reimbursement Shorts  series, Community Pharmacy England’s in-house Drug Tariff and funding experts have created a new video on claiming payment for EPS prescriptions.

EPS submission is a key part of ensuring pharmacy teams are paid accurately and on time for the medicines and services they provide. Getting the submission right helps avoid missed payments and unnecessary charge deductions.

In this video, Dan Ah-Thion, our Community Pharmacy IT Policy Manager and Mitesh Bhudia, our Dispensing and Supply Team Supervisor, talk through the EPS prescription claiming and submission journey process to explain:

  • The importance of submitting both Dispense Notification (DN) and Claim Notification (CN) messages for EPS prescriptions
  • Ensuring correct dispenser endorsements and exemption status are applied before submitting EPS claims
  • How to manage mixed prescriptions and part-dispensed items to avoid claim rejection or incorrect charge deductions
  • The relevance of submitting EPS claims within the 5-day window and 180-day deadline to secure timely reimbursement
  • Using PMR-generated reports to accurately declare EPS item totals on the FP34C and reconcile payments with NHSBSA

Watch the claiming payment for EPS prescriptions here:

Funding & Reimbursement Shorts

Community Pharmacy England’s series of short videos aim to provide pharmacy owners and their teams with more information on common funding and reimbursement topics, enhancing understanding of specific topics and addressing common queries. In the videos, our in-house Drug Tariff and funding experts will offer practical advice on topics such as:

  • Handling prescriptions with supplementary product information
  • Price concessions;
  • Dispensing claiming SSPs; and
  • ‘FS’ endorsed prescriptions
  • Original pack dispensing

The videos are supplemented by factsheets and briefings produced by the Dispensing and Supply team, including the overarching ‘Top tips to maximise dispensing income’ factsheet, which links to a wealth of resources and serves as a handy written checklist for the wider pharmacy team. 

Later videos will cover topics such as referred back and disallowed items and EPS claiming. We would also welcome your suggestions for other future topics – please email  ds.team@cpe.org.uk  with any suggestions. 

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