The General Pharmaceutical Council (GPhC) has released advice for pharmacy owners and superintendents on safely implementing pharmacy services following the start of the Pharmacy First Service across England. This advice comes amidst persistent pressures and demands on community pharmacy services, as well as the growing suite of services offered by pharmacy teams.
The GPhC has emphasised the importance of regular assessments of staffing levels and skill mix to prioritise patient safety, to ensure that there are sufficient staff members who are equipped with the required training, knowledge, and skills to deliver all pharmacy services safely and effectively.
In addition, the GPhC has highlighted the need for all members of the pharmacy teams to have the capacity to voice any concerns in a professional environment that promotes openness, honesty, and continuous development and learning.
The aim of this advice is to nurture a supportive workplace that maintains patient safety and service quality, even amidst the ongoing challenges in the community pharmacy sector.