If an emergency situation means a pharmacy needs to close for a short period, there are actions a contractor needs to undertake to ensure patients are able to access their prescriptions and that the contractor’s business can resume easily and effectively once the emergency has passed.

The following PSNC Briefing provides guidance on planning which can be undertaken, as part of business continuity planning, in advance of an emergency closure and actions that should be considered in the event of a closure:

PSNC Briefing 024/22 Emergency closure checklist for community pharmacy (August 2022)

Where a pharmacy has to temporarily close, the following poster can be used to inform patients:

Pharmacy closed poster (PDF)

Pharmacy closed poster (Word)

Other local pharmacies will probably become busier due to the temporary closure of a pharmacy and the following poster can be displayed to explain this to patients:

Poster for pharmacies being affected by a local closure (PDF)

Poster for pharmacies being affected by a local closure (Word)

Read more about Emergency and Business Continuity Planning

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