At this busy time of year manufacturers are working closely with wholesalers to ensure that sufficient stock is available at wholesalers for the Christmas period.

A summary of customer service desk opening hours can be found in the table below. For information on order cut off /delivery schedules please see links at the bottom of the page.

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Order cut off/delivery schedules and additional information



Bristol-Myers Squibb

Lundbeck – The last day for placing emergency orders is 8th December, last day for shipping orders is 15th December. For any emergency contact over the closed period, please email or telephone the office on 01908 649966. Any voicemails/emails will be picked up once a day throughout the holiday period.


Novo Nordisk – Novo Nordisk Customer Care will be available from 08h30 to 17h30, Monday to Friday, including national public holidays.




To provide details of your Christmas 2022 schedule contact

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